Project Enquiries and Technical Support
Tell Us About Your Lift
Discuss your project, lifting challenge or equipment requirement with Erne Lifting. We can help assess potential Vita Load Navigator applications, RocketLever projects, training requirements and deployment support.
Exact technical details are not required for an initial discussion. Share the information currently available and the Erne Lifting team will identify the appropriate next step.
Enquiry Pathways
Choose the Closest Starting Point
Every pathway leads to the same project-enquiry form. Choose the option that best reflects the current requirement.
Project Assessment
For Vita Load Navigator, RocketLever and bespoke lifting applications. Useful information includes the load, crane, project location, lifting challenge and expected timing.
Start a project assessment enquirySite Trial or Demonstration
For controlled demonstrations and potential project trials. Include the proposed load, site conditions, project program and preferred trial period where known.
Request a site-trial discussionTraining and Deployment
For operator familiarisation, commissioning coordination and project onboarding. Include the location, participant group, equipment and preferred timing.
Discuss training and deploymentProduct Support
For existing equipment, documentation, servicing and operational support. Identify the system, location, current condition and urgency.
Submit a product-support enquiryProject Enquiry
Submit a Project Enquiry
Provide the available project information below. Exact technical details are not required for an initial discussion.
Useful starting information
- What is being lifted or installed
- Where the lifting difficulty occurs
- The current project stage
- The equipment or support being considered
- The expected project or trial timing
The online form is temporarily unavailable
Email support@ernelifting.com or call +61 418 979 199.
What Happens Next
A Structured Initial Review
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01
Enquiry Review
The Erne Lifting team reviews the project information and identifies any additional details required.
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02
Initial Discussion
A team member contacts the enquirer to discuss the lift, project stage, equipment requirements and potential next steps.
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03
Assessment or Trial Planning
Where appropriate, the parties define the information, site controls and responsibilities required for a technical assessment, demonstration or controlled trial.
Information That Helps
Prepare What Is Available
The items below can help qualify a lifting project enquiry, but an initial enquiry can still be submitted before every detail is known.
Erne Lifting will identify whether further drawings, lift methodology information or project-specific assessment is required.
- Load type and approximate mass
- Dimensions and surface area
- Lifting points and proposed rigging arrangement
- Crane type and available capacity
- Expected lift sequence
- Site and project location
- Project program and expected timing
- Wind, swing, drift or rotation challenge
- Drawings or lift methodology where available
Direct Contact
Speak With the Erne Lifting Team
Use the project-enquiry form for new applications, trials, training and technical-document requests.
- support@ernelifting.com
- Phone
- +61 418 979 199
- Coverage
- Project enquiries across Australia
- Existing Equipment Support
- Choose Service or product support in the enquiry form and include the asset, project location and issue.
Project Assessment
Start With the Lift Challenge
Tell us what you are lifting, where the difficulty occurs and what outcome the project needs. Erne Lifting will review the enquiry and advise the appropriate next step.

